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When a Policy Set Rule’s action is set to human_review, the matching request is held here instead of being automatically blocked or passed through.

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Pending tab

Each pending item shows the agent and Policy Set involved, status, submitted time, and (once decided) the reviewer. Opening an item shows:
  • Request Details — the linked Policy Set, scope (input/output/both), submission time, and a link to the full trace
  • Request Body — the raw request content that triggered the hold
  • Review Decision — an optional note field, plus Approve or Reject actions
Approving releases the held response to the caller. Rejecting blocks it.

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History tab

Past reviews are kept with their final status, decision time, deciding reviewer, and any note left — giving you a record of how human-in-the-loop decisions were made over time.

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Webhook notifications

If you’ve configured a webhook endpoint, review.approved, review.rejected, and review.failed events are delivered as decisions are made, so downstream systems don’t need to poll the queue.